Please send us a message via the contact form, we will be happy to answer your questions.
The rent is paid each month by bank transfer and structured communication.
There are no additional fees imposed on tenants. The payment of the rent + charges is an all-inclusive package.
The deposit will be returned to your account within 30 days of your check-out.
By engaging you in your contract of hiring, you ensure L Residence that the rent will be paid each month within the imposed times. A non-observance of the contract amounts to a cancellation of this one.
The concept of L Residence consists in a hotel comfort. You only need to bring your personal belongings (clothes, toiletries...) and for the rest, everything is there. The apartments are fully equipped, and you will feel at home as soon as you arrive.
We value the privacy of each tenant and will not disclose their contact information. You are free to introduce yourself to your neighbors upon arrival. It is possible that events may occur in the building.
No. The rentals are non-smoking. If your property has a balcony, you are allowed to smoke there.
No, pets are not allowed in our apartments.
Yes, one set of sheets is provided for the tenant at the check-in. Towels are not provided.
The owner (L Residence) assumes his responsibility as owner through an insurance policy. It is however always advised that the tenant contracts his own insurance for what takes place inside the apartment.
Check-ins are generally between 3:00 pm and 12:00 am. It is not possible to check in earlier than this because the apartment is cleaned thoroughly. If you want to check-in later, please make a request to property@lsphere.eu. This request may result in additional costs.
In case of a problem, you can send a message to your property manager, who will answer you as soon as possible. You also have access to the e-mail address property@lsphere.eu
Of course, you can invite friends to your apartment, as long as the sleep of the neighbors is respected.
This depends on your arrival time. In general, a property manager will be there to welcome you and give you your keys. In the case of a late arrival, it is possible that you will collect your key via a self-check-in.
You can always ask the property manager in charge of your contract if it is possible to extend it. This will depend on future bookings for the accommodation you are occupying. It is also sometimes possible to continue your stay in one of our other apartments.
Your contact information, your identity papers, and your banking information in case you book your accommodation online.
You will receive an email requesting the information needed to design the standardized lease agreement. Once this document is signed by both parts, you will receive a copy. You will then receive all the information regarding check-in, settling in and the best spots in your neighborhood.
For most of the accommodations, we offer virtual tours that are updated every year. This way, you can visit the apartment at your leisure, even in the smallest corners. If the apartment does not yet have visual support, you can be put in touch with a property manager for a video conference.
Of course, you can also make a reservation with a national identity card.
The lease contract is an administrative procedure which is only created following the agreement between the two parts on the will to rent a precise unit with L Residence. You will therefore receive this contract as soon as you reserve your accommodation. For information, the contracts are written according to the standards in force in the Brussels-Capital Region.
